A few days before they started, they dropped off the shingles (they put them all on the house roof & garage roof), and separately dropped off the big dumpster for their trash.
The workers were at our house early on the day of the job, I think it was about 7am. This isn't a complaint, it's just a warning to those with young kids or third shifters -- once they're on the roof, it's gonna be LOUD 'til they're done. The workers were quick, efficient and courteous. Around noon a man from Integrity stopped over to see if the crew needed additional supplies from the store, asked us if we had any questions, and brought the crew lunch. He was friendly and helpful to the workers and to us. The full job was done around 4pm including clean up. I only found 4 or 5 nails that they missed -- not too shabby considering the enormous amount of trash a 2 layer tear-off and a new roof creates.
Mark, Chris, and Jordan were responsive, informative, and very good about keeping us informed and up to date with the progress made. They answered our (many, many, many) questions and always explained why something was done the way it was, and touched up some details we felt were missed the first time around. They even took care of little details we wouldn't have thought of, such as matching the color of the caulk to the color of our new siding. The roof was done in one day, and the siding would have been as well if there wasn't a hiccup with another company we were using. We had a new front window and patio door installed that were delayed which then caused the finishing of the siding to be delayed--not Integrity's fault. There was some confusion with the other company about whose responsibility it was to complete some unfinished work, but Integrity did their part to work it out with them and we were fortunately not charged for the extra work needed.
Terrific customer service. We called three other companies and none of them were as thorough in explaining what was needed and the length required to get it completed. Job was done in a timely manner and the cleanup by the workers was amazing. We were truly pleased with a beautiful job and highly recommend this company.
Overall, the quality of the work was great and we are happy with the price we paid for it. We definitely recommend Mark and Chris with Integrity for any exterior home project.
I called Integrity Roofing along with 10 other companies. They gave the best quote and did the work I needed the next day. In fact the work was done before I even arrived to the house. Ive had some bad luck with contractors in the past but was overly pleased with Integrity Roofing. He told me what the out the door price was, warranty, and when it would be done. He walked with me and explained the work that would be done, showed me what was done and answered all my questions before I paid. True professional. I will use them again for sure.
We called Integrity for a quote because a neighbor used them a few years ago and really liked their work. When they came here to do our quote, they went up on our roof, did measurements, wrote out the full quote and gave it to us on the spot. This was surprising because we've had 5 or 6 quotes on our roof in the past couple years, and Integrity was the only company that even went on the roof. Also, their quote was much more detailed than the rest. It made us feel like they actually wanted the job.
The roof and siding crews worked hard and got the job done quickly, while not compromising the quality of the work. We've had several intense thunderstorms in the recent weeks and we're still dry inside!
It's a little difficult parting with that much money, but it was well worth it. We had one of those houses where the shingles were curling and falling off. When I look at our house these days, I don't have that aching feeling that the next storm may be the start of leaks inside our home. Now we've got one of the snazziest roofs on the block. Every part of our experience with Integrity was excellent; we highly recommend their work.
They were exceptional at communicating timelines. Great work. New roof, chimney repair & gutters. answered all my questions before & during process.
My husband and I were very satisfied with the work done on our house by Integrity. They did pretty much everything you can do to the outside of your house--the roof, siding, soffits, gutters, and facia. They re-trimmed all our windows, wrapped the front posts to improve their visual appeal, and added downspout extensions.
A few days after the job was complete, the owner came over to inspect the crew's work, and he asked if we had any questions or issues. We were really impressed by this, because often it's after the workers leave that you realize you had a question or two.
Integrity Roofing Llc is a US Roofing Contractor based in Menomonee Falls, Wisconsin. Integrity Roofing Llc is located at N95 W16975 Falls Pkwy #9, Menomonee Falls, WI 53051, USA.
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